Standard 1 year UK warranty
All Blackvue products sold and distributed by Official Blackvue Shop UK come with a full standard 1 year UK warranty from purchase date under the guidelines set out by Pittasoft in product warranty information, accessories carry a 6 month warranty period from the date of purchase.
We cannot provide any warranty service for any Blackvue products purchased through any unauthorized UK or global on-line markets or illegal parallel exports. All Blackvue products distributed, sold by us or other official resellers in the UK require the serial number as the RMA authorisation number before any return. All serial numbers of official UK Blackvue products sold and distributed in the UK through authorised sales channels are stored on a database by us.
We use this serial number information to confirm product is genuine official UK stock sold or distributed by us before any return for repair or replacement. We aim to resolve any issue within the warranty guidelines within a 48 hour period from goods received into refunding or shipping a brand new replacement. In cases where fault is consumer neglect under guidelines below any paid repair needed can take up to 7-14 days to be returned to customer.
We also offer extended warranty on all products so please see our website for details. If you are a UK customer who has purchased a Blackvue product in the UK in 2014 and want to check to verify the Blackvue product purchased qualifies for full UK warranty, after sales and service, please use the contact us page with the serial number of Blackvue product in question and we will verify using our database within 24 hours.
Official Pittasoft Product Warranty Guideline
We’ve got you Covered with our 1 Year Extended Warranty package here at the Official Blackvue shop UK, we offer all UK customers an extended warranty period on all our Blackvue camera ranges. This option is available at checkout to all customers on Blackvue purchases and it is an added extra insurance for customers on top of your 1 year standard UK warranty.
The Extended Warranty extends the coverage on your Blackvue camera by one year. That means an extra year expert after service and telephone technical support for your favourite Blackvue UK product. Just add our extended warranty option to your shopping basket for an added peace of mind that in the event of any fault set out in the Official Product Warranty Guideline above, unit will be replaced or refunded as normal. 1 year extended warranty is available for just £59.99 GBP (Blackvue camera only) so just add it to your basket at checkout if required.
All our Official Blackvue shop UK customers have the option to purchase an extended warranty package within the 1 year standard UK warranty period from date of purchase. If you do not require or forgot to add an extended warranty on day of purchase you can always purchase at a later date.
Only valid for products purchased from our online store.